Why 'India=Outsourcing'?
5:18 AM
Posted by CCI - Call Centers India
Paeans have been written by experts and people who chose to outsource services. For the latecomers, let's add on more to this ever expanding and steadily growing outsourcing industry and backing up the kudos with relevant data.
Outsourcing is about delegating work responsibilities from back office, consumer support to software development to a third company under an agreement. Among the countries, which are famous as popular call center outsourcing hub, India has been named as the most reliable quality service provider. As per a recent survey, 28.1 percent of skilled and proficient man power resides in India. No wonder, that India hosts more than 41 percent of total outsourcing jobs and has become a power supplier of the services to suit diverse customer needs. India has got various national and geographical bonus points which add to its benefits:
1) Time: The time gap between India and west is optimum 12 hours. Indian call centers can adopt a 24 X7 schedule with more flexibility and easily.
2) Spoken English: India is home of vast multitudes of English speaking people. This helps them to understand their Western clients better and with an inherent ease.
3) Easy Policies: India Government deploys favorable and lenient policies to encourage the outsource business in India. The ministry of Information technology has set up an entire new division to cater the outsourcing IT implementation. State of the art Software Technology Parks and IP facilities have been set up. They emphasis on 'Single Window Clearance' to deal with compliance issues. Unlike other outsourcing hubs, Indian Government has allowed 100 percent foreign ownership in business process enterprises.
4) Better Communication: In comparison to other countries, basic facilities in India such as telecom, cellular, and internet services have lower tariff.
5) Better Resources: State of the art infrastructure, sharpest mind powers and technical prowess at reduced rates allow you and your company to grow and explore new horizons.
6) Leader in Practices: India has the experience, exposure and skills to tackle the demand of call centers services spanning various industry verticals.
With these advantages, strap on the Indian outsourcing ride as it guarantees to hurtle you through the roads of success. You get all range of services without compromising on quality and within your budget and allocated time.
Outsourcing is about delegating work responsibilities from back office, consumer support to software development to a third company under an agreement. Among the countries, which are famous as popular call center outsourcing hub, India has been named as the most reliable quality service provider. As per a recent survey, 28.1 percent of skilled and proficient man power resides in India. No wonder, that India hosts more than 41 percent of total outsourcing jobs and has become a power supplier of the services to suit diverse customer needs. India has got various national and geographical bonus points which add to its benefits:
1) Time: The time gap between India and west is optimum 12 hours. Indian call centers can adopt a 24 X7 schedule with more flexibility and easily.
2) Spoken English: India is home of vast multitudes of English speaking people. This helps them to understand their Western clients better and with an inherent ease.
3) Easy Policies: India Government deploys favorable and lenient policies to encourage the outsource business in India. The ministry of Information technology has set up an entire new division to cater the outsourcing IT implementation. State of the art Software Technology Parks and IP facilities have been set up. They emphasis on 'Single Window Clearance' to deal with compliance issues. Unlike other outsourcing hubs, Indian Government has allowed 100 percent foreign ownership in business process enterprises.
4) Better Communication: In comparison to other countries, basic facilities in India such as telecom, cellular, and internet services have lower tariff.
5) Better Resources: State of the art infrastructure, sharpest mind powers and technical prowess at reduced rates allow you and your company to grow and explore new horizons.
6) Leader in Practices: India has the experience, exposure and skills to tackle the demand of call centers services spanning various industry verticals.
With these advantages, strap on the Indian outsourcing ride as it guarantees to hurtle you through the roads of success. You get all range of services without compromising on quality and within your budget and allocated time.
This entry was posted on October 4, 2009 at 12:14 pm, and is filed under
call,
center,
india,
outsourcing,
services
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