U.S. Bank Cuts Ribbon On New Call Center
5:37 AM
Posted by CCI - Call Centers India
With one snip of a ribbon more than 1,000 jobs will be coming to the metro.
On Wednesday, officials cut the ribbon on a new U.S. Bank 24-hour call center at 12800 Foster St. in Overland Park.
"We will be taking calls from customers for fraud detection and go into investigative mode," said U.S. Bank Chief Executive Officer Richard Davis.
Davis said the Overland Park site was chosen after a careful look across the country for a location.
"Three hundred were on the list," he said. "Then five. Then two. And we picked you."
"They found smart people that would work hard and humble people who didn't care about who got the credit," said Sen. Sam Brownback. "This is a key thing to take place."
The plan is to have 500 of the new jobs filled this year and close to 1,300 workers in place by 2013. Most of the jobs will be phone-based that will require on-site training.
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