In an effort to streamline and improve services to the public, Louisville Metro Police are merging the anonymous crime tip line and the Telephone Reporting Unit into one call center.

The center will provide alternative methods for handling calls for service. In some cases, reports may now be taken over the phone instead of dispatching officers.

The center’s main number — 574-LMPD — will be available and staffed 24 hours a day, seven days a week.

Officials expect the volume of calls to at least double at the new center from about 4,600 per month to between 8,000 and 10,000.